Client Solutions Specialist - Remote

Overview

Influential is a key leader in the Influencer Marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers.

We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?!

In Short

• Manage the workflow and completion of tasks within our project management platform
• Support campaign execution teams in all aspects of planning and reporting
• Coordinate closely with Campaign Management on creator communication to ensure scope, timelines, and protocols are being met
• Act as liaison between talent and Influential to ensure deliverables and payments are organized and timely
• Perform content moderation to ensure brand safety is met for every participating influencer across all social campaigns
• Communicate effectively (written & verbal) with key stakeholders including Account Management, Performance Media, Strategy & Analytics, and Operations to track deliverables and ensure client needs are being met
• Become an expert in our proprietary tech platform, organizing talent and campaign information as necessary

Requirements

• Bachelor’s degree or equivalent experience
• 3+ years of work experience in digital, online, PR or advertising environment
• Experience working with beauty brands, with an emphasis in skincare products
• Interest in managing and coordinating projects in a fast-paced environment
• Superior written and verbal communication skills with even stronger attention to detail
• Comfortable working autonomously in a fully remote environment where details often change
• Knowledgeable and/or interested in all major social platforms (Instagram, TikTok, YouTube, Twitter, Facebook, Pinterest)
• Proficiency in Google Apps and MS Office, and other general technology platforms
• You keep up with the latest trends and innovations within the world of social media

Benefits

• Remote company - work from home!
• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental & vision insurance for employees
• 401(k) matching
• An awesome collaborative work culture, a diverse team, and more!