Clinical Solutions Specialist - Remote

Overview

The Clinical Solutions Specialist at SafelyYou serves as a clinical subject matter expert, bridging the gap between sales and clinical success teams to enhance customer engagement and drive value through innovative healthcare solutions.

In Short

• Collaborate with sales to support clinical needs assessment.
• Conduct discovery calls with clients to recommend solutions.
• Identify customer pain points and demonstrate product value.
• Define early adoption metrics and promote contract conversion.
• Facilitate consent forms and policy determinations.
• Enable relationship transfer to clinical success managers.
• Act as a trusted advisor and gather client feedback.
• Maintain a deep understanding of clinical workflows.
• Support development of clinical messaging for product launches.
• Create training materials for clinical success enablement.

Requirements

• Bachelor's degree in Nursing or related field.
• 8 years of experience in senior living/healthcare.
• 3 years of experience with healthcare technology solutions.
• Strong knowledge of clinical workflows.
• Excellent presentation and communication skills.
• Proficiency in healthcare technology systems.
• Analytical and problem-solving skills.
• Ability to manage multiple projects effectively.
• Passion for improving healthcare outcomes through technology.
• Strong customer service orientation.

Benefits

• Mission-driven company culture.
• Fully remote work environment.
• Competitive salary and benefits.
• 401k Program.
• Unlimited PTO.
• Growth potential.
• Company retreats.
• Medical and family leave.