Healthcare Navigation Specialist - Remote

Overview

The Healthcare Navigation Specialist aims to simplify the healthcare experience for patients by connecting them to the appropriate care resources and providing personalized recommendations.

In Short

• Assist patients in navigating the healthcare system.
• Provide virtual primary care and urgent care services.
• Utilize AI for provider matching.
• Guide members through treatment options.
• Support complex health needs with case management.
• Offer financial tools for cost management.
• Facilitate access to expert medical opinions.
• Help members maximize their benefits.
• Work collaboratively with a team of healthcare professionals.
• Focus on delivering high-quality patient care.

Requirements

• Experience in healthcare or customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Familiarity with virtual care technologies.
• Empathy and understanding of patient needs.
• Knowledge of healthcare systems and insurance.
• Problem-solving skills to assist patients effectively.
• Ability to work collaboratively in a team setting.
• Strong organizational skills.
• Willingness to learn and adapt to new technologies.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Flexible working hours.
• Work in a supportive and innovative environment.
• Access to healthcare services for employees.
• Collaborate with a passionate team.
• Make a meaningful impact on patient care.
• Contribute to improving healthcare accessibility.
• Participate in team-building activities.
• Work remotely from anywhere in the USA.