Technical Account Manager - Remote

Overview

Imprint is building a next-generation co-branded credit card company to serve America’s great brands. Some of our partners include H-E-B, Turkish Airlines, Brooks Brothers, and Eddie Bauer. Imprint is backed by Kleiner Perkins, Thrive Capital, and Affirm. We are focused on building a brilliant team who want to change payments and who embody Imprint’s Operating Principles.

In Short

• Be the technical point of contact for key brand partners.
• Guide partners through design, development, testing, and launch of card programs.
• Work cross-functionally to gather requirements and implement solutions.
• Build strong relationships with stakeholders.
• Lead discovery and process mapping sessions.
• Create internal and external project documentation.
• Quickly learn new technologies and understand complex systems.
• Communicate technical concepts to non-technical stakeholders.
• Contribute to team efficiencies and operational excellence.
• Embody consultative and thorough approach in interactions.

Requirements

• 2-4 years of consultative professional experience.
• Ability to lead large groups to meet goals.
• Proactive identification of risks and opportunities.
• Experience in creating project documentation.
• Strong technical acumen and desire to learn.
• Excellent written and verbal communication skills.
• Ability to communicate with high-level stakeholders.

Benefits

• Competitive compensation and equity packages.
• Leading configured work computers of your choice.
• Flexible paid time off.
• Fully covered, high-quality healthcare.
• Access to additional health coverage options.
• 16 weeks of paid parental leave for primary caregivers.
• Understanding of successful remote work flexibility.
• Access to industry-leading technology.