Volunteer Screening Coordinator - Remote

Overview

The Volunteer Screening Coordinator plays a crucial role in evaluating prospective mentors for iMentor, ensuring safety and alignment with the organization's mission to support high school students.

In Short

• Conduct and transcribe 16-18 phone interviews per week with applicants.
• Manage and track volunteer data using Salesforce and other tools.
• Provide excellent customer service throughout the application process.
• Participate in team projects and calls to provide insights.
• Ensure compliance with all screening procedures and standards.
• Work independently in a fully remote environment.
• Maintain effective communication with applicants and team members.
• Demonstrate strong interpersonal skills and empathy.
• Align with iMentor's values and mission.
• Contract position ending December 19, 2025.

Requirements

• 2-3 years of experience in nonprofits, customer service, or similar fields.
• Experience with Salesforce or similar CRM systems.
• Ability to transcribe at 40-60 WPM.
• Excellent time management and organizational skills.
• Strong written and verbal communication skills.
• Proactive, resourceful, and open to feedback.
• Interest in youth development and social impact.
• Alignment with iMentor's values.

Benefits

• $52,000 annual salary.
• Fully remote working arrangement.
• Comprehensive medical and dental coverage.
• 401K match up to 4% with a 4-year vesting schedule.
• Vacation and sick time accrual.
• Wellness activities and funding.
• Employee perks and discounts.