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Director of Customer Analytics - Remote

Posted 4 days ago
Data Analysis
Full Time
USA
$150,000 - $200,000/year

Overview

IDT seeks a Director, Analytics, to join and grow an existing analytics practice. IDT has a great culture of group decision-making and a reliance on data & analytics, offering a unique opportunity to influence outcomes.

In Short

  • Mentoring and developing a team of analysts and data scientists.
  • Working cross-functionally with other departments.
  • Using analytics & data science to solve business problems.
  • Partnering with Sales & Marketing Departments.
  • Driving, developing, and deploying new use cases for analytics.
  • Working on internal or external presentations.
  • Reviewing the work of staff on an ongoing basis.
  • Participating actively in business discussions.
  • Providing requirements to the data engineering team as needed.

Requirements

  • Practical working knowledge of Python, pandas, and scikit-learn.
  • Practical working knowledge of SQL.
  • Proven ability to work cross-functionally.
  • Degree in a quantitative field.
  • Previous experience managing a team or delivering projects.

Benefits

  • Opportunity to influence outcomes in a growing analytics practice.
  • Collaborative culture with group decision-making.
  • Remote work options available for US-based candidates.
  • Engagement with cross-functional teams.
IDT logo

IDT

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. As an industry leader in prepaid communication and payment services, IDT is one of the largest international voice carriers, listed on the NYSE with over 1800 employees across 20 countries and revenues exceeding $1.5 billion. Their product, Net2Phone, is a rapidly growing provider of unified cloud communications solutions, offering high-quality VoIP services to businesses in more than 50 countries. Net2Phone features an integrated communications suite with collaboration tools such as voice, messaging, chat, and unlimited domestic and international calling to over 23 countries, and was recognized as 'VoIP Supplier of the Year' by the Telecom Consulting Group in 2018.

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