Market Service Director - Remote

Overview

The Market Service Director is responsible for managing services and maintenance activities on customer sites, ensuring timely resolution of concerns, and overseeing operational plans within a specific region.

In Short

• Act as the single point of contact for customers.
• Manage maintenance facilities and field services engineering.
• Influence budgets and operating plans.
• Work with cross-functional teams.
• Lead medium to large teams.
• Utilize industry trends for decision-making.
• Communicate complex messages effectively.
• Negotiate with internal and external stakeholders.
• Analyze and resolve problems.
• Document, plan, and execute programs.

Requirements

• Significant experience in Services & Customer Service Management.
• Master's degree or equivalent experience.
• Strong oral and written communication skills.
• Demonstrated leadership abilities.
• Established project management skills.
• Ability to analyze and resolve issues.
• Experience in leading programs/projects.
• Interpersonal skills for team management.

Benefits

• Professional development opportunities.
• Challenging career paths.
• Competitive compensation.
• Great work environment.