Virtual Assistant, Operations & Customer Support - Remote

Overview

We are hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations.

In Short

• Manage inbound and outbound customer communication via phone and email.
• Handle booking and scheduling of transport services.
• Maintain accurate data entry and record-keeping.
• Coordinate daily logistics operations.
• Provide administrative support including document management.
• Collaborate with internal teams to improve service delivery.
• Focus on customer-centric solutions.
• Work in a fast-growing logistics company.
• Opportunity for long-term growth.
• Independent contractor engagement.

Requirements

• Experience in customer support or operations.
• Familiarity with logistics or transport industry.
• Strong communication skills.
• Detail-oriented and organized.
• Ability to manage multiple tasks effectively.
• Proficiency in data entry and record-keeping.
• Experience with scheduling and administrative tasks.
• Problem-solving skills.
• Ability to work independently.
• Willingness to learn and adapt.

Benefits

• Remote work opportunity.
• Full-time engagement.
• Direct placement with clients.
• Work with innovative companies.
• Long-term growth potential.
• Supportive team environment.
• Flexible working hours.
• Competitive compensation.
• Exposure to various industries.
• Opportunity to develop new skills.