Customer Service and Logistics Coordinator - Remote

Overview

This role involves managing customer service and logistics for an Australian furniture retailer, ensuring efficient delivery coordination and outstanding customer service.

In Short

• Work as a Customer Service and Logistics Coordinator.
• Coordinate furniture deliveries and logistics.
• Provide timely updates to customers.
• Create logistics spreadsheets for deliveries.
• Collaborate with logistics partners for accurate dispatch.
• Track and monitor delivery schedules.
• Maintain records of customer interactions.
• Assist with administrative support related to logistics.
• Support website-related tasks in the future.
• Work remotely from the Philippines.

Requirements

• Highly organized and detail-oriented.
• Proactive with strong customer focus.
• Comfortable working with spreadsheets.
• Experience in logistics or customer service preferred.
• Ability to manage time flexibly.
• Strong communication skills.
• Familiarity with e-commerce systems is a plus.

Benefits

• Flexible work schedule.
• 100% remote work.
• Opportunity to work with a reputable client.
• Engagement as an independent contractor.
• Competitive compensation.