Product Design Lead - Remote

Overview

This role involves leading a team of product designers to enhance customer onboarding experiences through product-led growth strategies, while collaborating with product and engineering leaders.

In Short

• Lead a team of product designers focused on customer onboarding.
• Collaborate with product and engineering leaders to define strategy and vision.
• Drive results for customer onboarding across multiple product tiers.
• Utilize AI to improve onboarding experiences.
• Foster a diverse and inclusive team environment.
• Implement data-driven decision making in design processes.
• Coach and develop design team members.
• Engage in product-led growth initiatives.
• Deliver high-quality, intuitive product experiences.
• Influence cross-organizational stakeholders.

Requirements

• Experience leading design teams in B2C or B2B SaaS.
• Strong understanding of customer onboarding processes.
• Ability to use experimentation and data to inform design decisions.
• Experience with design systems and platform design.
• Hands-on experience with AI in product design.
• Proven track record of building high-performing teams.
• Strong coaching and feedback skills.
• Ability to balance speed, quality, and consistency in design.
• Commitment to fostering team health and growth.
• Alignment with company values and growth mindset.

Benefits

• Flexible work environment (remote or in-office).
• Opportunity to work with a diverse and talented team.
• Engagement in meaningful product development.
• Support for professional growth and career development.
• Access to a collaborative and innovative company culture.