Principal Software Engineer, Service Hub - Remote

Overview

The Principal Software Engineer will shape the technical future of Service Hub, focusing on Front End development and enhancing customer service solutions powered by AI.

In Short

• Lead front-end architectural development for Service Hub.
• Work with Front-end as a Service (FaaS) to enhance developer productivity.
• Ensure performance and reliability standards are met across products.
• Contribute to high-impact initiatives and ship production code.
• Mentor senior engineers on best practices for user interface design.
• Collaborate with Product, UX, and UXR teams to improve applications.
• Stay updated on AI developments to enhance customer experiences.

Requirements

• Proven track record of building user-friendly products.
• Experience in developing high-usage, low-latency user interfaces.
• Deep expertise in frontend architectural styles and frameworks.
• Ability to think from a systems perspective and collaborate with backend developers.
• Preference for rapid prototyping and clear planning.
• Understanding of service pain points and technology solutions.

Benefits

• Competitive salary and annual bonus targets.
• Participation in equity plan for eligible roles.
• Comprehensive benefits package to support employee growth.
• Flexible work environment with opportunities for in-person connection.
• Commitment to fair compensation practices.