DACH Contract Manager - German Speaker - Remote

Overview

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts, ensuring accurate resolution of inquiries and execution of renewals, while focusing on maximizing customer investment.

In Short

• Negotiate value-driven renewals and contract changes.
• Collaborate with customers and internal stakeholders.
• Lead a substantial number of customer calls (approx 42 a month).
• Work with Sales Representatives and Customer Success Managers.
• Establish cooperative relationships with customers.
• Lead forecasting discussions and pipeline reviews.
• Provide feedback to improve the Contract Management Organization.

Requirements

• Fluency in English and German.
• Negotiation or sales experience.
• Passionate about customer experience.
• Problem-solving skills.
• Prior account management experience.
• Clear communication skills.
• Organizational skills with attention to detail.
• Ability to thrive in a dynamic environment.
• Commitment to relationship building.
• Contribute to a positive team environment.

Benefits

• Flexible work preferences: @home, @flex, @office.
• Opportunity to work in a customer-focused organization.
• Professional growth and development opportunities.
• Inclusive company culture.
• Support for candidates needing accommodations.