Enrollment Configuration Specialist - Remote

Overview

Horace Mann is looking for a detail-oriented and highly motivated Enrollment Configuration Specialist to join our Enrollment & Benefits Administration team. This role plays a vital part in the success of our clients' annual open enrollments by ensuring accurate and timely configuration of our benefits enrollment platform. You’ll serve as a subject matter expert for system configuration and contribute to enhancing the overall client experience through technical expertise, attention to detail, and collaborative teamwork. This position is remote with travel requirements twice a year to the Texas office.

In Short

• Serve as a subject matter expert for benefit enrollment system configuration.
• Configure the enrollment platform for all offered benefits including core, life, disability, voluntary, and ancillary products for Horace Mann clients.
• Interpret workbook data containing client-specific plan requirements to accurately set parameters in the enrollment system.
• Reconcile and upload client census data, including existing benefits and employee demographics.
• Understand and apply complex insurance concepts such as job classes, pay groups, and eligibility rules.
• Conduct extensive system and enrollment testing to ensure accuracy before open enrollment launches.
• Collaborate closely with internal and external stakeholders to troubleshoot and resolve case-level issues.
• Work proactively to meet implementation timelines and ensure timely, accurate system builds.
• Attend client meetings and collaborate with team members to gather essential case build information.
• Apply strong critical thinking and troubleshooting techniques to identify system issues and execute necessary updates or corrections.

Requirements

• Minimum of 1 year of medical insurance experience required.
• Experience in the voluntary/worksite benefits marketplace preferred.
• Prior Selerix configuration experience is required.
• Experience with additional platforms such as Ease, Employee Navigator, ADP, or Rippling is preferred.

Benefits

• Competitive salary range.
• Remote work flexibility.
• Opportunities for professional development.
• Collaborative team environment.
• Supportive company culture focused on educators.