Remote Customer Support Specialist

Overview

The Remote Customer Support Specialist supports all clients by assisting with detailed travel research, coordinating reservations, and ensuring booking details are accurate and complete.

In Short

• Assist clients with detailed itinerary plans
• Research, compare, and confirm reservation options
• Provide accurate information and thoughtful recommendations
• Communicate professionally and clearly with clients
• Manage updates, changes, and service-related concerns
• Maintain detailed and accurate client records
• Participate in training and professional development
• Comfortable working independently in a remote setting
• Flexible scheduling
• Access to incentive programs and special perks

Requirements

• Strong written and verbal communication skills
• Attention to detail and organizational ability
• Basic computer proficiency and reliable internet access
• Minimum age of 18
• Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
• English communication skills

Benefits

• Supportive and collaborative team
• Ongoing training