Travel Support & Experience Specialist - Remote

Overview

Our growing virtual travel team is looking for customer-focused and organized individuals to join us as Travel Support & Experience Specialists. In this remote role, you'll assist clients with coordinating travel plans, monitoring reservation details, and providing ongoing support to help ensure every trip is prepared accurately and efficiently.

In Short

• Help clients organize travel plans according to their preferences, timelines, and budgets
• Coordinate travel components such as hotels, flights, cruises, transportation, excursions, and activities
• Review availability and compare travel selections through approved supplier and booking platforms
• Keep travelers informed about reservation updates, confirmations, and itinerary details
• Respond to client inquiries through phone, email, and digital communication channels
• Assist with travel schedule revisions, booking changes, and follow-up support
• Maintain accurate client profiles and organized documentation within internal systems
• Monitor destination updates, supplier announcements, and travel promotions
• Participate in remote onboarding sessions, team meetings, and ongoing development programs

Requirements

• Strong interpersonal and communication abilities
• Excellent organizational skills and attention to detail
• Ability to multitask and work independently from home
• Reliable internet connection and professional communication habits
• Positive attitude and willingness to develop new skills
• Must be at least 18 years old
• Must be legally authorized to work within the United Kingdom, Mexico, United States, Australia, Spain, or qualified regions

Benefits

• Fully remote work opportunity
• Flexible scheduling options
• Guided onboarding and training support
• Ongoing mentorship and professional development resources
• Access to supplier partnerships, booking systems, and travel tools
• Eligibility for travel-related discounts, incentives, and recognition programs
• Growth opportunities within a supportive and expanding remote team