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Remote Customer Support Specialist

Posted 2 days ago
Customer Service
Full Time
WV, USA
$17 - $23/hour

Overview

Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in Huntington. This role is available part-time or full-time. Applications are accepted only from West Virginia. Hourly pay ranges from $17–$23. Training is provided, and schedules are flexible.

In Short

  • Respond to customer emails and chats.
  • Support distribution-related inquiries.
  • Provide order and shipment updates.
  • Resolve basic service requests.
  • Log interactions accurately.
  • Coordinate with warehouse teams.
  • Follow support procedures.

Requirements

  • Must reside in West Virginia.
  • Authorized to work in the U.S.
  • Clear written English skills.
  • Basic computer proficiency.
  • Reliable internet connection.
  • Strong attention to detail.
  • Dependable and punctual.

Benefits

  • $17–$23 hourly pay.
  • Fully remote position.
  • Part-time or full-time options.
  • Paid onboarding training.
  • Supportive team culture.
  • Stable workload.
  • Growth opportunities.
FlowFox logo

FlowFox

Flowfox is a forward-thinking company dedicated to establishing global standards in container import processes. By automating and standardizing these processes for shipping companies and their clients, Flowfox aims to eliminate unnecessary communication and enhance transparency within the logistics industry. With partnerships with major players like Hapag-Lloyd and Kuehne+Nagel, Flowfox is setting new benchmarks for efficiency in logistics. Following a successful pre-Series A funding round, the company is expanding and seeks to position itself as the leading name in import automation.

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