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Part-time Customer Service Representative - Remote

Posted 2 weeks ago
Customer Service
Part Time
Canada
$27 - $30/hour

Overview

Flowfox is looking for a part-time Customer Service Representative to join our remote team in Toronto. No previous experience is required — we provide full training. If you're motivated, detail-oriented, and ready to support our customers, we’d love to hear from you.

In Short

  • Respond to customer inquiries via email.
  • Resolve basic order and account issues.
  • Record customer interactions.
  • Update internal support systems.
  • Escalate unresolved issues.
  • Provide product and service info.
  • Deliver clear and professional communication.

Requirements

  • Strong written English skills.
  • Basic computer proficiency.
  • Reliable internet connection.
  • Positive and helpful attitude.
  • Ability to learn quickly.
  • Self-discipline in remote settings.
  • Punctual and organized.

Benefits

  • $27–30 hourly rate.
  • Fully remote position.
  • Flexible part-time hours.
  • Paid onboarding and training.
  • Supportive team environment.
  • Opportunities to grow internally.
  • Work-from-home equipment stipend.
Flowfox logo

Flowfox

Flowfox is a forward-thinking company dedicated to establishing global standards in container import processes. By automating and standardizing these processes for shipping companies and their clients, Flowfox aims to eliminate unnecessary communication and enhance transparency within the logistics industry. With partnerships with major players like Hapag-Lloyd and Kuehne+Nagel, Flowfox is setting new benchmarks for efficiency in logistics. Following a successful pre-Series A funding round, the company is expanding and seeks to position itself as the leading name in import automation.

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