Part-Time Customer Service Representative - Remote

Overview

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

In Short

• Call customers to verify account info, offer invoice copies, and assist with EZ Pay sign-up.
• Address issues like incorrect addresses or account questions.
• Work from assigned daily call batches using our system to avoid overlap.
• Maintain accurate call notes and follow-up as needed.
• Positive attitude and willingness to learn.
• Previous customer service or call center experience preferred.
• Clear communication and strong attention to detail.
• Comfortable making 20 calls per hour based on hours worked.
• Self-motivated and able to work independently.
• Salary is $13 per hour.

Requirements

• Positive attitude and willingness to learn
• Previous customer service or call center experience preferred.
• Clear communication and strong attention to detail.
• Comfortable making 20 calls per hour based on hours worked.
• Self-motivated and able to work independently.

Benefits

• Position is 20 hours per week
• Hours are flexible but need to be done between 7am-7pmCST.