Part-Time Customer Service Representative - Remote

Overview

Oscar is hiring a Part-Time Customer Service Representative to join our Member and Provider Services team, focusing on serving our members and handling daily activities in a health insurance context.

In Short

• Part-time position with various shift options.
• Remote role requiring residence in Georgia.
• Handle customer interactions and back office tasks.
• Maintain service delivery and quality expectations.
• Support leadership by identifying issues and escalating as necessary.
• Participate in process improvement projects.
• Ensure compliance with operational and regulatory standards.
• 1+ years of customer service experience required.
• Pay rate of $19.00 per hour.
• Eligible for employee benefits and vacation accrual.

Requirements

• 1+ years of experience in a high-volume or customer-focused setting.
• 1+ years of healthcare experience.
• High school diploma or GED.
• Strong quantitative or analytical skills.
• Experience with data entry and manipulation.
• Advanced capabilities in Google Suite or Microsoft Office.

Benefits

• Voluntary employee benefits.
• Monthly vacation accrual.
• Supportive work culture.
• Opportunities for process improvement involvement.
• Equal Opportunity Employer environment.