Total Quality Management Specialist (Bilingual) - Remote

Overview

The Total Quality Management Specialist will be responsible for ensuring quality standardization across all business lines at Oscar, a health insurance company focused on innovative technology and member service.

In Short

• Maintain quality programs across all business lines.
• Evaluate and resolve complex cases.
• Oversee escalated transactions for compliance.
• Act as Subject Matter Expert for quality standards.
• Support implementation of new quality programs.
• Ensure compliance with laws and regulations.
• Collaborate with cross-functional teams.
• Identify performance gaps and drive solutions.
• Contribute to a blended work culture.
• Participate in ongoing professional development.

Requirements

• Bilingual in Spanish.
• 1+ years of experience in healthcare and quality assurance.
• Strong quantitative and analytical skills.
• Experience coaching peers or auditors.
• Proficient in data analysis and Google Sheets.

Benefits

• Eligible for employee benefits.
• Monthly vacation accrual at 15 days per year.
• Medical, dental, and vision benefits.
• Paid holidays and sick time.
• 401(k) plan participation.