Part-Time Customer Service Representative - Remote

Overview

Oscar is hiring a Part-Time Customer Service Representative to join our Member and Provider Services team, focusing on delivering exceptional service in a health insurance environment.

In Short

• Join a blended work culture in a remote role.
• Handle customer interactions and back office tasks.
• Work with members, brokers, and providers through multiple channels.
• Maintain service delivery and productivity expectations.
• Participate in process improvement projects.
• Comply with operational and regulatory standards.
• Part-time shifts available across multiple days.
• Base pay of $19.00 per hour.
• Eligible for employee benefits and vacation accrual.
• Open to residents of Florida, Georgia, or Texas.

Requirements

• 1+ years of experience in a high-volume or customer-focused setting.
• 1+ years of healthcare experience.
• High school diploma or GED.

Benefits

• Employee benefits including medical, dental, and vision.
• Paid holidays and sick time.
• 401(k) plan participation.
• Paid parental leave.
• Paid wellness time and reimbursements.