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Field Specialist - Remote

Posted 8 weeks ago
Customer Service
Full Time
USA
$23.35 - $25.95 USD/hour

Overview

Honor exists to expand the world’s capacity to care. We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.

Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!

In Short

  • Own and drive the in-home supervisory visit process.
  • Leverage data dashboards to track observation visit due dates.
  • Design and manage schedules for supervisory visits.
  • Conduct in-home supervisory visits to assess Care Pro performance.
  • Provide in-the-moment coaching and feedback.
  • Complete and maintain thorough documentation of all supervisory visits.
  • Integrate supervisory visit insights into annual Care Pro evaluations.
  • Act as a liaison between Care Pros and the broader care team.
  • Facilitate training and assessments on mechanical or electrical transfer devices.
  • Support additional state-licensure and compliance-related activities.

Requirements

  • High school diploma or equivalent required.
  • Five years of caregiving experience, with at least two years with clients with moderate to severe dementia.
  • One year of supervisory or administrative experience in home care or related fields.
  • Must be eligible and in good standing with the Health Care Workers Registry.
  • Must have a valid driver’s license and an insured car.

Benefits

  • Equity and 401K with up to a 4% match.
  • Medical, dental, and vision coverage including zero cost plans for employees.
  • Short Term Disability, Long Term Disability, and Life Insurance fully employer paid.
  • Generous time off program, mental health benefits, and wellness program.
  • Discount program available.
Honor logo

Honor

Honor is a pioneering company dedicated to enhancing the capacity to care for aging adults through a combination of advanced technology and personalized service. Founded in 2014 and now valued at over $1 billion as a Series E funded 'Unicorn', Honor operates the world's largest home care network, particularly following its acquisition of Home Instead in 2021. The Honor Care Platform integrates local care with cutting-edge technology to deliver high-quality services to aging adults and their families. The company fosters a collaborative and innovative work environment, encouraging team members to share ideas and tackle complex challenges while providing better job opportunities for Care Professionals.

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