Field Services Specialist - Remote

Overview

Prescott's, Inc is a leading medical device company focused on the distribution and refurbishment of multiple types of medical devices including sterilizers, surgical microscopes, pumps, monitors, and anesthesia machines. Our mission is to empower healthcare professionals with the best equipment while enhancing patient care through exceptional service and innovative solutions. We are dedicated to quality, reliability, and the continuous improvement of our offerings.

In Short

• Installation, maintenance, and repair of Medical and Laboratory Sterilization and Disinfection of equipment at customer locations
• Respond to service calls promptly and effectively, troubleshooting and resolving equipment issues.
• Conduct routine equipment inspections and perform repairs to uphold our commitment to service excellence.
• Educate clients on our product offerings, demonstrating their value and impact on patient care.
• Manage and drive sales growth through effective territory management and customer engagement.
• Develop and maintain relationships with key stakeholders, including hospital administrators, surgeons, and clinical staff.
• Ensure compliance with industry regulations and company policies.
• Participate in industry events and trade shows to promote our products and expand your network.
• Maintain accurate and up-to-date service records and documentation; manage all reporting about the health of customer's accounts.

Requirements

• Experience in field service or technical support roles.
• Strong communication and interpersonal skills.
• Ability to troubleshoot and resolve technical issues.
• Knowledge of medical devices and sterilization processes.
• Sales experience is a plus.
• Valid driver's license and willingness to travel.

Benefits

• Base salary of $40,000 to $50,000 with unlimited commission opportunities.
• Potential earnings of $65,000 - $90,000 in the first year.
• Comprehensive training and support.
• Opportunity to work with leading medical technologies.
• Flexible work environment.