Senior Account Executive - Remote

Overview

Horatio is a leading provider of business process outsourcing (BPO) services and next-generation customer experiences to fast-growing technology companies. The company serves clients in sectors such as e-commerce, healthcare, BFSI, fintech, and social media, helping them represent, protect, and grow their brands through cost-effective omnichannel support solutions.

In Short

• Manage and close opportunities within the e-commerce, healthcare, and BFSI industries.
• Prospect for new business, upsell and cross-sell, and deliver results against a quota.
• Build Horatio's presence within target sectors as an industry expert.
• Nurture relationships with clients to provide tailored outsourcing solutions.
• Develop effective sales strategies to achieve revenue targets.
• Lead negotiations for contracts and agreements.
• Collaborate with internal teams for effective communication.
• Conduct market research to identify potential clients.
• Attend industry events to position Horatio as a premier BPO partner.
• Track opportunity and customer details in Salesforce.

Requirements

• Passion for selling in e-commerce, healthcare, and BFSI industries.
• Bachelor’s degree or above preferred.
• Experience in BPO selling services like customer support and digital transformation.
• Client-facing role experience focused on account growth.
• Strong understanding of CX-related digital technologies.
• Experience in pricing and contract negotiations.
• Business development and sales experience across multiple geographies.
• Excellent negotiation and analytical skills.
• Proven track record of selling to C-level executives.
• Detail-oriented with the ability to work under tight deadlines.

Benefits

• Opportunity to grow personally and professionally.
• Supportive work environment with a dynamic team.
• Flexibility to work remotely or from the office.
• Access to digital tools for collaboration.
• Occasional in-person gatherings for connection and celebration.