Senior Customer Implementation Analyst - Remote

Overview

The Senior Customer Implementation Analyst plays a crucial role in benefit coding, client and group installations, and the setup of network structures, ensuring accurate data analysis and system configuration.

In Short

• Perform complex benefit coding and client installations.
• Set up network structures and pricing methods.
• Analyze and verify client and benefit data.
• Develop claims testing plans and document results.
• Interface with business and technical staff during projects.
• Provide subject matter expertise for projects and production activities.
• Research and resolve claims processing problems.
• Document problem analysis and prepare specifications.
• Assist in developing project deliverables.
• Work independently or collaboratively on benefits solutions.

Requirements

• High School Diploma/GED required; Associate’s Degree preferred.
• 5 - 7 years of experience in healthcare or related field.
• Experience in business/system analysis with logical data structures.
• Knowledge of health insurance operations preferred.
• Excellent detail-oriented skills.
• Advanced customer service skills.
• Strong oral and written communication skills.
• Proficiency in analyzing complex business rules.

Benefits

• Competitive salary range from $50,200 to $91,200.
• Comprehensive health benefits.
• Opportunities for professional development.
• Supportive work environment.
• Flexible work arrangements.