Community Health Worker - Remote

Overview

This position serves as a liaison between members, providers, and community resources to improve health outcomes and support wellness initiatives.

In Short

• Engage with members to provide health literacy and resource linkage.
• Conduct outreach for preventive health and chronic condition initiatives.
• Coordinate access to health services with community agencies.
• Develop rapport with community centers to empower members.
• Assist members in completing health assessments and addressing barriers.
• Collaborate with human services providers for member identification.
• Prepare educational materials and conduct community training.
• Participate in innovative program development for at-risk members.
• Represent the company at community events.
• Other duties as assigned.

Requirements

• High School Diploma/GED required.
• 1 year of experience in healthcare customer service or marketing.
• Basic medical terminology knowledge preferred.
• Experience with targeted communities or populations preferred.
• Strong customer service principles and problem-solving skills.
• Ability to work as a team member and interact well with others.
• Good written and oral communication skills.
• Cultural sensitivity and competency in working with diverse populations.
• Patience and empathy in member interactions.
• Ability to handle multiple tasks simultaneously.

Benefits

• Opportunities for personal and professional development.
• Engagement in community health initiatives.
• Supportive work environment.
• Flexible working conditions.
• Contributions to health outcomes and community well-being.