Trial Experience Specialist - Sales - Remote

Overview

HighLevel is seeking a motivated individual to enhance the experience of SaaS customers at the start of their journey, providing exceptional engagement and support.

In Short

• Work with SaaS customers from the beginning of their journey.
• Provide world-class engagement during trial periods.
• Utilize strategic and creative thinking to address customer needs.
• Collaborate with various departments and work independently on projects.
• Demonstrate excellent communication and time management skills.
• Be a subject matter expert on the HighLevel platform.
• Adapt quickly to changing demands in a high-performance environment.
• Help customers understand how HighLevel can benefit their business.
• Maintain a positive and proactive attitude.
• Contribute to a strong company culture focused on creativity and collaboration.

Requirements

• Experience in a high-performance, high-accountability environment.
• Strong communication skills.
• Knowledge of the SaaS and marketing landscape.
• Ability to switch gears quickly.
• Passion for helping people.
• Strategic and creative thinking abilities.
• Excellent time management skills.
• Ability to work independently and collaboratively.
• Understanding of customer engagement strategies.
• Commitment to best-in-class service.

Benefits

• Work in a dynamic performance-based atmosphere.
• Autonomy in project management.
• Opportunity to impact customer experiences.
• Supportive company culture.
• Remote work flexibility.
• Collaboration with diverse teams.
• Access to comprehensive marketing solutions.
• Engagement with a large customer base.
• Growth opportunities within the company.
• Encouragement of work-life balance.