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Dynamic Supervisor (m/f/d) - Home Office - Remote

Posted 7 weeks ago
Customer Service
Full Time
Germany

Overview

You want to take responsibility as a team leader in customer service while enjoying the flexibility of home office? At hey contact heroes, we offer you a secure job, attractive benefits, and the freedom for individual development.

In Short

  • Lead and develop your team in call and further.
  • Ensure motivation and achievement of quality and performance goals.
  • Support your team in daily work and help solve challenges.
  • Maintain close collaboration with project management for optimal results.

Requirements

  • Ideally 1 year of leadership experience as a team leader in customer service.
  • Strong communication and leadership skills as well as organizational talent.
  • Goal-oriented and the ability to motivate and make your team successful.

Benefits

  • 100% remote: Work comfortably from home – nationwide in Germany.
  • Secure job: A permanent employment contract gives you planning security.
  • Attractive vacation policy: Start with 30 days of vacation, increasing to 35 days after 5 years.
  • Home office allowance: We contribute to your home office costs.
  • Hey contact heroes benefits: Benefit from Edenred, sports offers with Wellpass, and other advantages.
  • Commissions: Attractive commissions are paid out via Edenred.

Excited for a thrilling career at hey contact heroes? Apply now and become part of our great team!

Translated from German

H.C.H

hey contact heroes

hey contact heroes GmbH is a forward-thinking company specializing in innovative customer service solutions. With a team of over 500 agents operating in 17 countries around the clock, the company is dedicated to enhancing customer experiences through teamwork, creativity, and continuous development. They are committed to shaping the future of customer service and are currently seeking talented freelancers from the EU to support their inbound customer service operations for a telecommunications client. hey contact heroes GmbH offers a dynamic work environment, exciting projects, and opportunities for personal and professional growth.

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