Senior IT Engineer (Business Applications) - Remote

Overview

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

In Short

• Oversee and ensure optimal function of essential business applications.
• Manage application security through routine audits.
• Develop procedures for employee lifecycle management.
• Maintain documentation for core applications and processes.
• Address and resolve application-related incidents.
• Collaborate with cross-functional teams to enhance application workflows.

Requirements

• 5+ years experience in a SaaS-based IT environment.
• Expertise in workflows and integrations.
• Familiarity with compliance regulations like HIPAA.
• Skilled at working with stakeholders to present solutions.
• Value project management and plan work methodically.
• Team player with a growth mindset.
• Stay updated on security and privacy best practices.

Benefits

• Equity compensation.
• Medical, Dental, and Vision coverage.
• HSA / FSA.
• 401K.
• Work-from-Home Stipend.
• Therapy Reimbursement.
• 16-week parental leave.
• Flexible PTO.
• Training and professional development.