Clinical Director, Patient Safety - Remote

Overview

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

In Short

• Respond to high-risk clinical events and provide real-time guidance.
• Develop and implement patient safety protocols.
• Coach and educate providers on risk management and ethical care.
• Collaborate with cross-functional teams to enhance safety infrastructure.
• Drive continuous quality improvement through analysis of safety trends.

Requirements

• Independently licensed psychologist (PhD or PsyD) with 5+ years of experience.
• Expertise in clinical risk management and crisis intervention.
• Exceptional communication and documentation skills.
• Strong organizational and systems-thinking abilities.
• Proficiency with Google Workspace.
• A proactive and solution-oriented mindset.
• Commitment to ethical patient-centered care.

Benefits

• Equity compensation.
• Medical, dental, and vision coverage.
• 401K and work-from-home stipend.
• Flexible PTO and 16-week parental leave.
• Training and professional development opportunities.