Field Service Engineer - X-Ray - Remote

Overview

The Field Service Engineer role focuses on servicing X-Ray equipment primarily in the Asheville, NC area, requiring both onsite and remote work capabilities.

In Short

• Perform on-time and accurate Preventative Maintenance.
• Assist experienced field engineers with installations and troubleshooting.
• Drive customer satisfaction through service excellence.
• Maintain customer service logs and internal service records.
• Engage in sales opportunities and promote revenue programs.
• Keep up to date with competitor information and market trends.
• Meet regulatory requirements and comply with quality standards.
• Participate in after-hours on-call schedule as needed.
• Must reside in the Winston-Salem/Greensboro NC area.
• Valid Driver's License required.

Requirements

• Associate's or Bachelor's degree in relevant engineering fields or equivalent experience.
• Experience with web applications and Microsoft products.
• Ability to lift up to 35 lbs and perform physical tasks.
• Experience with X-Ray modality is a plus.
• Strong communication skills for customer interactions.
• Must comply with background checks and customer access policies.
• Willingness to work rotating on-call schedule.

Benefits

• Professional development opportunities.
• Competitive compensation and benefits package.
• Supportive work culture fostering collaboration.
• Relocation assistance provided.
• Opportunities for career advancement.