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Field Service Engineer - Remote

Posted 4 days ago
All others
Full Time
TX, USA

Overview

The Field Service Engineer is responsible for installing, maintaining, troubleshooting, and repairing complex imaging devices within the assigned territory, ensuring customer satisfaction and compliance with safety standards.

In Short

  • Responsible for installing and maintaining imaging devices
  • Performs preventive and corrective maintenance
  • Handles installation and relocation of products
  • Completes administrative duties related to service reports
  • Provides technical guidance to customers
  • Maintains tools and calibration records
  • Must be available for on-call standby duty
  • Ensures compliance with safety policies
  • Inspires customer confidence in technical abilities
  • Conducts final calibration and training for customer acceptance

Requirements

  • Experience in troubleshooting and repairing clinical systems
  • Strong technical skills in imaging devices
  • Ability to work odd hours and travel as required
  • Excellent communication and customer service skills
  • Knowledge of safety policies and good manufacturing practices

Benefits

  • Competitive salary
  • Health benefits
  • Opportunities for professional development
  • Supportive work environment
Alphatec Spine logo

Alphatec Spine

Alphatec Spine is a leading medical device company focused on developing innovative spinal surgery solutions. The company specializes in providing advanced instruments, implants, and disposables to enhance surgical outcomes in the field of spine surgery. With a commitment to quality and customer service, Alphatec Spine collaborates closely with healthcare professionals, including surgeons and operating room personnel, to ensure that surgical teams are equipped with the necessary tools and support for successful procedures. The company emphasizes effective inventory management and operational excellence to meet the needs of its clients in the New York/New Jersey region.

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