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Solutions Architect - Support - Remote

Posted 39 weeks ago
Software Development
Full Time
UK

Overview

We are looking for a Solutions Architect in our Support Department to work with Software Engineers and Operations Staff at leading organizations, both small and large, around the globe. We need someone with a software engineering background and a strong aptitude for troubleshooting, that is looking for a new challenge.

In Short

  • Become an expert on Hazelcast products
  • Work directly with customers and the community to diagnose development and operational issues
  • Research, identify, reproduce and documents bugs
  • Think outside your role to improve our company products
  • Write blog posts, speak at user groups/conferences, help with benchmarks, and other project work.

Requirements

  • Experience with Java core, multithreading/concurrency, and network programming
  • Able to troubleshoot and tune for performance (e.g. TCP/IP, Multicast, JVM, Garbage collection)
  • Experience of working with Distributed caching, scalability and high availability systems
  • Knowledge and hands-on experience with Data storage (SQL, NoSQL, Graph, “big-data”)
  • Handle stressful situations with grace and enjoy helping others
  • Communicate complex ideas with simplicity and clarity
  • Excellent written and oral communication skills.

Benefits

  • 25 days annual leave + Bank holidays
  • Group Company Pension Plan
  • Private Medical Insurance
  • Private Dental Insurance
  • Life Insurance
  • EAP (Employee Assistance Program)
Hazelcast logo

Hazelcast

Hazelcast is a leading provider of open-source in-memory data grid solutions that enhance the performance and scalability of applications. The company focuses on distributed computing and cloud-native technologies, enabling organizations to efficiently manage and process large volumes of data in real-time. With a global team dedicated to innovation and collaboration, Hazelcast emphasizes continuous learning and improvement, particularly in the areas of site reliability engineering and cloud infrastructure. The company is committed to maintaining high security standards and providing a supportive work environment for its employees.

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