Account Manager - General Industry/Technology - Remote

Overview

The Account Manager role focuses on supporting Commercial Underwriting in the sales acquisition process while building relationships with agents and ensuring customer satisfaction.

In Short

• Hybrid work arrangement with office presence required 3 days a week.
• Support sales acquisition through account coordination and policy issuance.
• Communicate with customers and agents to resolve inquiries.
• Manage a high volume of transactions effectively.
• Maintain an effective follow-up system for pending tasks.
• Understand and align with organizational goals and strategies.
• Build effective relationships with agents and customers.
• Demonstrate professionalism and effective communication skills.
• Proficiency in Microsoft Office is required.
• Prior experience in Commercial Market Insurance is necessary.

Requirements

• Prior experience as an Account Manager or in a related role.
• Knowledge of Workers Compensation, Auto, General Liability, and Property insurance.
• Strong customer service and relationship-building skills.
• Effective written and verbal communication skills.
• Ability to work autonomously and manage multiple priorities.
• Technical ability and good automation skills.
• Professional demeanor and ability to make quick decisions.

Benefits

• Competitive salary range with potential for bonuses.
• Opportunities for professional development and skill acquisition.
• Inclusive and supportive company culture.
• Comprehensive benefits package.
• Flexible work arrangements.