Client Operations Specialist - Remote

Overview

Harbor is seeking a detail-oriented, client-focused and proactive Client Operations Specialist to join our team to support our business development specialists in our North American Corporate end-market. This role is pivotal in ensuring smooth revenue operations and effective communication across various departments and clients.

In Short

• Support Client Engagement and Solution Leads with internal processes.
• Assist with Salesforce data accuracy and paperwork production.
• Generate and manage sales paperwork including SOWs and change requests.
• Monitor and manage renewal processes for applicable solution lines.
• Maintain compliance with commercial standards during negotiations.
• Collaborate with legal teams on contracts review and execution.
• Attend pipeline calls to maintain awareness of deal flow.
• Support proposal creation and responses to RFPs.
• Participate in Client Operations team projects as needed.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 2-5 years of experience in Sales or Sales Operations.
• Proficiency in Salesforce or other CRM systems.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Benefits

• Full-time remote position.
• Opportunity to work with a globally integrated team.
• Engagement in meaningful projects that shape the future of the legal industry.