Business Analyst & Workflow Consultant, Legal Technology - Remote

Overview

Harbor is seeking a Business Analyst & Workflow Consultant in legal technology. At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most.

In Short

• Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders.
• Play a key role in process redesign, system testing, and client success.
• Help shape the future of a rapidly growing tech-driven consulting firm.
• Conduct interviews, research, and process observations to identify automation opportunities.
• Create process maps, requirements documents, and solution designs that reflect optimized workflows.
• Troubleshoot conditional logic and data validation to ensure reliable workflow performance.
• Multitask and prioritize effectively in a consulting environment, managing multiple client relationships and concurrent projects.
• Develop, test, and deploy automated workflows using no-code/low-code platforms.
• Serve as the voice of the user—ensuring intuitive, efficient, and delightful end-user experiences.
• Collaborate with cross-functional teams including engineers, legal professionals, and developers.

Requirements

• Strong analytical and problem-solving skills—especially around processes and systems.
• Ability to communicate complex ideas clearly (verbally and in writing).
• Experience creating process documentation and workflow diagrams.
• Comfortable translating business requirements into technical specs or configurations.
• Proficiency with productivity tools (Excel, PowerPoint, Word, Visio or Lucidchart).
• Technical aptitude and a willingness to learn no-code/low-code platforms.
• Passion for legal technology, operations, or enterprise workflow automation.
• Experience working with legal departments or related functions is a plus.
• Entrepreneurial mindset—confident, adaptable, and proactive.
• Willingness to work in a fast-paced, collaborative, and remote-first environment.

Benefits

• A front-row seat in transforming legal service delivery at scale.
• A collaborative and values-driven team where your voice matters.
• Competitive compensation, profit-sharing, and strong benefits.
• Unlimited PTO and a fully remote, flexible work culture.
• Growth opportunities across practice areas and clients.
• The chance to be part of something big—and help build it from the inside out.