Domestic Order Management Analyst - Remote

Overview

This is an opportunity to grow your Order Management experience in a global FMCG organization with a flexible work arrangement.

In Short

• Manage day-to-day execution of business processes across Australia and New Zealand.
• Monitor customer service, order management, and distribution performance.
• Collaborate with various teams to resolve operational issues.
• Review performance metrics and identify areas for improvement.
• Serve as a point of contact for domestic orders.
• Act as a subject matter expert for domestic order processes.
• Keep process documentation up-to-date.
• Identify opportunities for process improvements.
• Promote a culture of excellence and customer satisfaction.
• Work within a flexible hybrid working model.

Requirements

• Proven work experience in Order Management roles.
• Experience in a supply chain and operational environment.
• Strong stakeholder management skills.
• Excellent customer service and problem-solving skills.
• Ability to work in a team environment.
• Relevant bachelor’s degree is preferable.
• Eligibility to work in New Zealand with full working rights.

Benefits

• Hybrid working flexibility.
• Pay for performance compensation offerings.
• Paid parental leave for both caregivers.
• Various leave options including purchased leave and volunteer leave.
• In-house training programs.
• Corporate discount programs.