Order Fulfillment Specialist - Remote

Overview

As an Order Fulfillment Specialist at Gurobi Optimization, you will play a vital role in managing licensing processes, generating reports, and providing technical support to customers.

In Short

• Generate license reports and monitor compliance.
• Utilize CRM tools for efficient license key generation.
• Work remotely across varying global time zones.
• Address technical support inquiries through ticketing and phone channels.
• Undergo training in licensing software processes.
• Collaborate with teams on critical projects.

Requirements

• 2-4 years of experience in system administration or technical support.
• Relevant certifications are a plus.
• Proficiency in written and spoken English; additional languages are advantageous.

Benefits

• Work in a remote setting with flexibility.
• Opportunity to collaborate with international teams.
• Engagement in innovative projects and initiatives.