Senior Sales Operations Specialist - Remote

Overview

The Senior Sales Operations Specialist (Sr. SOS) is a valuable resource for the Regional Sales and Operations teams at GuidePoint Security (GPS). The Sr. SOS supports sales efforts through interacting with manufacturing partners, internal business partners, and customers in a fast-paced support atmosphere.

In Short

• Serve as a liaison between External Business Partners, Account Executives, Accounting and Contracts Departments to process and track orders.
• Support New and Renewal Business.
• Manage Salesforce.com for accurate forecast reporting.
• Generate quotes, track opportunities and process orders, using Salesforce.com.
• Suggest creative pricing and payment solutions balancing customer need and pricing policies.
• Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
• Support the Sales Operations Leadership (SOL) team by fielding day to day questions from team members.
• Assist Sales Directors and SOM with guiding new Account Executives through process and procedures at GPS.
• Work with SOL to maintain and improve process efficiencies.
• Develop and retain product and industry knowledge, vendor resources, and GPS Security Service offerings.

Requirements

• High School Diploma or GED required. Associate Degree or equivalent preferred.
• 5+ years in a corporate sales support role preferred, with at least 1-2 years in the IT industry.
• Proven success in the Sales Operations Specialist role at GuidePoint Security.
• Prior experience in Customer Relationship Management (CRM) software required.
• Intermediate level experience with Microsoft Office and Internet Navigation.
• Technical sales, support, and outbound calling experience required.
• Self-motivated with the ability to prioritize and multitask.
• Outstanding attention to detail and commitment to follow-through.
• Solid Math skills with the ability to calculate margins/discounts, and percentages required.
• Strong written and verbal communication skills.

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required).
• Group Medical Insurance options with significant employer contributions.
• Group Dental Insurance with full premium coverage for employees.
• 12 corporate holidays and a Flexible Time Off (FTO) program.
• Healthy mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months at open enrollment.
• Pet Benefit Option.