Sales Operations Specialist - Remote

Overview

The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives at GuidePoint Security, supporting sales and marketing efforts in a fast-paced environment.

In Short

• Use Salesforce.com to generate quotes and track opportunities.
• Respond to internal and external inquiries promptly.
• Suggest creative pricing and payment solutions.
• Serve as a liaison between customers, vendors, and sales executives.
• Develop and maintain relationships with key vendors and customers.
• Attend regional forecast calls and perform pipeline analysis.
• Manage multiple tasks with shifting priorities.
• Work closely with other teams to streamline processes.
• Assist with planning and coordinating marketing events.
• Support new and renewal business in a quota-bearing environment.

Requirements

• High School Diploma or GED required; Associate Degree preferred.
• 3+ years in a customer service/sales support role; IT industry background preferred.
• Experience with Salesforce.com and CRM software required.
• Intermediate level experience with Microsoft Office.
• Self-motivated with excellent prioritization abilities.
• Outstanding attention to detail and commitment to follow-through.
• Strong written and verbal communication skills.
• Ability to work flexible hours required.
• Solid math skills for calculating margins and discounts.
• Ability to deal with ambiguity and maintain a positive attitude.

Benefits

• Remote workforce primarily (U.S. based only).
• Group Medical Insurance options with low premiums.
• Group Dental Insurance with premium coverage.
• 12 corporate holidays and Flexible Time Off program.
• Mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months.
• Pet Benefit Option.