Sales Operations Specialist - Renewals - Remote

Overview

The Sales Operations Renewals Specialist (Renewals SOS) is a valuable resource for Regional Partners and Account Executives at GuidePoint Security, supporting sales by managing quotes and opportunities in a fast-paced environment.

In Short

• Track and manage Renewals opportunities.
• Use Salesforce.com to generate quotes and track opportunities.
• Respond promptly to inquiries.
• Suggest creative pricing solutions.
• Assist Account Executives in increasing profitability.
• Serve as a liaison between customers and sales executives.
• Develop knowledge of infosec products.
• Attend regional forecast calls.
• Manage multiple tasks with shifting priorities.
• Collaborate with other teams to streamline processes.

Requirements

• High School Diploma or GED required.
• 2+ years in customer service/sales support.
• Experience with CRM software required.
• Intermediate experience with Microsoft Office.
• Excellent prioritization and multitasking abilities.
• Strong attention to detail.
• Technical sales/support experience preferred.
• Strong written and verbal communication skills.
• Ability to work flexible schedules.

Benefits

• Remote workforce primarily.
• Group Medical Insurance options.
• Group Dental Insurance.
• 12 corporate holidays and Flexible Time Off.
• Mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months.
• Pet Benefit Option.