Remote Medical Assistant - Healthguide

Overview

As a Healthguide, you will play a crucial role in enhancing the connection between patients and their healthcare providers, ensuring better health outcomes through effective communication and support.

In Short

• Work primarily remotely with the patient’s medical practice staff.
• Assist patients in navigating their healthcare and improving health outcomes.
• Document patient medical history in electronic health records.
• Engage with high-risk patients through various communication modalities.
• Build relationships with medical practices and the Guidehealth organization.
• Implement care plans and manage patient concerns effectively.
• Occasional local travel required for patient engagement.
• Work independently and collaboratively within a clinical team.
• Adhere to all security policies to protect patient information.
• Complete other duties as assigned.

Requirements

• Certified Medical Assistant or Certified EMT with 2+ years of experience.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office and electronic health records.
• Ability to work independently in a remote environment.
• Reliable transportation for occasional travel.
• Knowledge of medical terminology and healthcare processes.
• Experience with patient engagement and care management.
• Detail-oriented and able to manage multiple tasks.
• Commitment to patient confidentiality and security policies.
• Willingness to learn and grow in the healthcare field.

Benefits

• Work from home flexibility.
• Comprehensive medical, dental, and vision plans.
• 401(k) plan with employer match.
• Life and disability insurance options.
• Paid time off for work-life balance.
• Paid parental leave for new family members.
• Resources for professional growth and development.