Remote Medical Assistant - Healthguide

Overview

The Remote Medical Assistant role at Guidehealth focuses on enhancing patient care by acting as a liaison between patients and their healthcare providers, ensuring effective communication and support in navigating their healthcare journey.

In Short

• Work primarily remotely with patients and medical staff.
• Assist patients in achieving better health outcomes.
• Document medical history in electronic health records.
• Communicate effectively with patients via various modalities.
• Travel occasionally for patient engagement in the Atlanta area.
• Collaborate with clinical teams to manage patient populations.
• Implement care plans and close care gaps.
• Build professional relationships with medical practices.
• Follow security policies to protect patient information.
• Adhere to Guidehealth’s policies and procedures.

Requirements

• Certified or Registered Medical Assistant or Certified EMT with 2+ years of experience.
• Strong interpersonal skills and empathy.
• Proficiency in motivational interviewing and behavioral change management.
• Experience with medical terminology and primary care practices.
• Ability to navigate technology and electronic health records.
• Exceptional communication skills.
• Ability to work independently and as part of a team.
• Reliable transportation for occasional travel.
• Adherence to patient confidentiality and security protocols.
• Commitment to performance and meeting key performance indicators.

Benefits

• Fully remote work environment.
• Comprehensive Medical, Dental, and Vision plans.
• 401(k) plan with employer matching.
• Life and Disability insurance options.
• Employee Assistance Program (EAP).
• Paid time off for work-life balance.
• Paid parental leave.
• Professional growth and development resources.