E-commerce Operations Assistant - Remote

Overview

Join GrowthAssistant as an E-commerce Operations Assistant! We are looking for a detail-oriented E-Commerce Operations Assistant to manage and optimize our online marketplaces, including Amazon, Shopify, and Walmart. You’ll play a critical role in ensuring product listings are accurate, monitoring store performance, and supporting expansion into new e-commerce platforms. If you thrive in a fast-paced environment and have a passion for e-commerce operations, we’d love to hear from you!

In Short

• Handle Amazon catalog cleanup, case filings, and competitive insights reporting.
• Ensure accurate product information and optimize listings across Amazon, Shopify, and Walmart.
• Support inventory replenishment and fulfillment across multiple platforms.
• Track key metrics for Amazon, Walmart, and Shopify, providing actionable insights.
• Assist in launching on additional platforms like Target.com and Flipkart.
• Conduct regular checks to ensure marketplace best practices and troubleshoot issues.
• Stay updated on new e-commerce trends and marketplace opportunities for growth.
• Monitor customer feedback, respond to negative reviews, and support brand reputation management.

Requirements

• 2+ years of experience in e-commerce operations, specifically with Amazon, Shopify, and Walmart.
• Strong knowledge of Amazon catalog management, case filing, and listing issue resolution.
• Familiarity with Shopify backend operations, order processing, and inventory management.
• Data-driven mindset – ability to analyze performance data and generate insights.
• Excellent organizational, written, and verbal communication skills.
• Ability to work EST hours (New York Time).

Benefits

• Work Set-up: Permanent Work From Home
• Attendance Bonus of $ 25 for every monthly perfect attendance.
• Performance Bonus.
• Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 to 3 years in service.
• Referral Bonus of $ 300 for every successful referral.
• Holiday Paid Time Off (PTO) for 7 days in a year.
• Paid Time Offs (PTO) for 6 days in a year.
• Healthcare Plan.