Sales Representative (Inbound Calls) - Remote

Overview

As an Inbound Sales Representative, you’ll be the first point of contact for prospective customers—representing the brand with professionalism, clarity, and confidence. Your role is central to qualifying inbound leads, understanding customer needs, and driving new business.

In Short

• Respond to inbound inquiries with speed and professionalism.
• Use the BANT methodology to assess and qualify inbound leads.
• Clearly explain service offerings and handle objections.
• Schedule follow-up calls and appointments with senior sales team members.
• Log interactions and maintain data integrity in CRM systems.
• Meet or exceed individual and team-based KPIs.
• Collaborate with Account Executives and Sales Managers.
• Share insights on customer trends and product feedback.
• Utilize call center best practices to maximize productivity.
• Stay updated with new product features and customer needs.

Requirements

• 2+ years of experience in sales or customer service.
• Track record of exceeding targets in a fast-paced setting.
• Strong verbal and written communication skills.
• Ability to build rapport and establish trust over the phone.
• Proficiency with CRM platforms and call center software.
• Excellent time management and multitasking skills.
• Comfortable working independently and as part of a remote team.
• Must be available during business hours across U.S. time zones.

Benefits

• Opportunity to work remotely.
• Flexible working hours to support customers across the U.S.
• Collaborative team environment.
• Professional development opportunities.
• Performance-based incentives.