Onboarding Specialist / Community Manager - Remote

Overview

The Growth Partner is seeking an Onboarding Specialist / Community Manager to enhance client relationships and community engagement in the AI space.

In Short

• Join a high-performance team focused on client success.
• Build strong relationships with high-value clients.
• Lead onboarding processes and training sessions.
• Engage with the community through events and content creation.
• Monitor performance and prepare reports for leadership.
• Handle daily client communications and issue resolution.
• Utilize data analysis to improve client experiences.
• Contribute to continuous improvement strategies.
• Work in a fast-paced, growth-oriented environment.
• Enjoy personal and professional development opportunities.

Requirements

• 5+ years in online client success management.
• Experience in E-Learning or Tech industries.
• Strong analytical and critical thinking skills.
• Tech-savvy with various digital tools.
• Passionate about client satisfaction.

Benefits

• OTE of $48k to $80k per annum.
• 1-1 Personal Development Coaching.
• Access to extensive training resources.
• Paid trips to Dubai for leadership development.
• Performance-based share scheme after 12 months.