IT Support Specialist - Remote

Overview

The IT Support Specialist will be responsible for maintaining and supporting computers and laptops, ensuring optimal performance and high levels of customer satisfaction.

In Short

• Regular maintenance of computers and laptops.
• Monitor equipment condition and perform updates.
• Order new equipment and hardware.
• Install and configure operating systems (Mac and Windows).
• Perform system administration tasks.
• Communicate with clients and solve technical problems.
• Ensure high levels of support and customer satisfaction.

Requirements

• 1-3 years of IT experience.
• Experience in supporting end-user devices.
• Proficiency in Windows 10-11 administration.
• Knowledge of MacOS and Linux is desirable.
• Understanding of endpoint security.
• Basic experience with Active Directory, SCCM, and VPN.
• Intermediate proficiency in English.

Benefits

• Supportive team environment.
• Opportunities for professional growth.
• Flexible working conditions.