Asset Manager - Remote

Overview

Groundfloor’s Lending business unit is seeking a high-performing Asset Manager to join our Servicing team. The ideal candidate has 5+ years experience in loan servicing, residential asset management, construction loan oversight, and default management. This role involves borrower communications (you must be comfortable and confident on the phone!), loan administration system documentation, and a consistent effort to drive loan repayments while fostering and sustaining long-term customer relationships.

In Short

• Strong negotiation skills - the ability to see the big picture, compromise when necessary, and reach positive outcomes.
• Excellent communication skills - a plus for investor-facing experience preparing and presenting loan-level and portfolio updates to investors.
• Default or special servicing residential loan experience.
• Comprehensive knowledge of lending practices, loan documents, and residential real estate partnership agreements.
• Self-driven mindset - meeting/exceeding targets, setting personal goals, monitoring loan portfolio health.
• Positive. Personable. Dependable. Team Player.
• High level of passion and motivation for learning new skills.
• Organized and thrive in multitasking environments.
• Flexible and responsive; can adapt quickly to changing customer and organizational requirements.

Requirements

• 5+ years of experience in loan servicing and asset management.
• Strong communication and negotiation skills.
• Experience in default management and special servicing.
• Knowledge of lending practices and loan documents.
• Ability to manage customer relationships effectively.

Benefits

• Remote-friendly work environment.
• Opportunities for professional development.
• Collaborative team culture.
• Flexible working hours.