Technical Product Manager (Operations Cloud) - Remote

Overview

Granicus is looking for a skilled Technical Product Manager with deep expertise in platform technology to join our Operations Cloud product team. The desired candidate should be passionate about our platform’s ability to impact government efficiency, promote citizen engagement, and increase transparency.

In Short

• Collaborate closely with teams across the business including engineering, implementation, support, customer success, UI/UX, and product to provide expert guidance.
• Maintain multiple critical software solutions.
• Drive technology choices, implement new features, and influence the platform direction.
• Support product consolidation strategy and a unified platform direction.
• Collaborate with product teams to prepare project specifications and define the roadmap.
• Build high-performance, stable, scalable systems.
• Lead high-level architecture discussions and planning sessions.
• Define, analyze, and report on various metrics that determine the success of the Operations Cloud solutions.
• Monitor adoption, usage, and profitability impact of the Operations Cloud solutions and make recommendations to drive each of these levers.

Requirements

• 5+ years in a product management or product engineering role.
• Success working in an agile environment.
• High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product.
• Excellent organizational, quantitative analytical, and project management skills.
• Experience delivering high-quality technology products and services in a fast-moving environment where priorities shift rapidly.
• Demonstrated success in working with cross-functional teams.
• Excellent communication skills regardless of the audience.
• Ability to break down the long-term vision into specific, manageable deliverables that deliver user value as quickly as possible.
• Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements.
• Define, analyze, and report on various product metrics from usage to profitability.
• Monitor adoption, usage, and revenue impact of new services and features.
• Experience working in Salesforce, JIRA, and Aha! is desirable.
• Experience with government or government technology is preferred.

Benefits

• Opportunity to impact government efficiency and citizen engagement.
• Work with a collaborative team in a fast-paced environment.
• Engagement with cutting-edge technology.
• Professional development opportunities.
• Flexible working arrangements.