Manager of Solutions Architects - Remote

Overview

Grafana Labs seeks a dynamic Manager for our Solutions Architects team, one who shares our enthusiasm for driving successful business outcomes in the observability domain. As a Manager of Solutions Architects, you will help lead a distinguished group of technologists, adept at leveraging Grafana products. You will collaborate directly with our key clients to deploy and enhance Grafana technologies, championing observability best practices. You will also work directly with the Professional Services leadership team to drive continuous improvement and operational rigor.

In Short

• Manage a team of Solutions Architects to ensure effective utilization and successful customer outcomes.
• Design and build outcomes on the Grafana technology stack.
• Build educational programs to enhance customer capabilities.
• Advise on sales strategies for high adoption rates and increased revenue.
• Build lasting customer relationships to enable them to be Grafana advocates.

Requirements

• 3+ years of managing a Solutions Architecture team.
• 5+ years of design/implementation/consulting experience with distributed applications.
• 3+ years of experience in infrastructure architecture, database architecture, applications, and networking.
• 2+ years of experience in technology/software pre-sales or technical consulting.
• Located in CST.
• Working knowledge of software development tools and methodologies.
• Presentation skills with comfort speaking to customers and executives.

Benefits

• Equity and bonus (if applicable).
• Other benefits listed on the careers page.